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Frequently Asked
Questions
Quick answers for practitioners, customers and partners about ordering, our products and quality standards, accounts and support.
Orders
Ordering & Shipping
4 questions
Orders are placed through a verified practitioner account. Create a practitioner account, and once your credentials have been verified you can browse the full peptide network, view batch-specific COAs and order directly for your practice.
We provide reliable nationwide delivery to practices across the US. Delivery times can vary, so please contact our team for current shipping information.
Please contact the Link Bio Meds team for current information on an existing order.
Please contact our team with your order details and we’ll help resolve it. For current information on returns, please contact the Link Bio Meds team.
Products
Products & Quality
4 questions
We supply high-quality research peptides to medical professionals, organised into categories including weight management, performance & recovery, cellular health, cognitive support, immune & inflammatory and hormonal health. All products are for research purposes only.
Our peptides are manufactured in cGMP-compliant facilities and undergo third-party testing for purity, identity and consistency.
A Certificate of Analysis (COA) documents the test results for a specific batch. Every batch is supplied with a COA, and verified practitioners can view batch-specific COAs through their account.
Our products are tested by independent, ISO-accredited laboratories, and the results are provided in each batch’s Certificate of Analysis.
Accounts
Registration & Access
4 questions
Go to Create Practitioner Account and complete the registration form with your details and professional information. We’ll verify your credentials and notify you once your account is approved.
Practitioner pricing, batch-specific COAs and ordering become available once your account has been verified and approved.
Please contact our team and we’ll help you regain access.
Please contact the Link Bio Meds team for current information on updating your account.
Practitioners
Verification & Compliance
4 questions
Accounts are available to registered medical professionals, including physicians (MD, DO), nurse practitioners (NP), physician assistants (PA) and licensed clinics and practices.
After you register, we review your credentials and activate your account. You’ll need your professional license number, practice or clinic information and valid contact details, and additional verification may be required. For current verification times, please contact our team.
Verified practitioners get practitioner pricing, access to the full peptide network, batch-specific COAs, reliable nationwide delivery and dedicated practitioner support.
Yes. Our integrated telehealth and booking platform helps practitioners manage patients, book appointments and deliver care. Contact our team to find out more.
Support
General Enquiries
4 questions
Use the form on our Contact page, email support@linkbiomeds.com or call (888) 123-4567.
Send us a message through the Contact page and choose General Enquiry or Practitioner Support as the subject so it reaches the right team.
Find out about the opportunity on our For Sales Reps page, or apply now.
Visit our About page to learn about our mission, values and approach to quality.
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